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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎10-30-2012
My Device: Blackberry curve 8520
My Carrier: T mobile

Theme Trouble

I have the blackberry curve 8520, I've had it for almost a year now and I recently downloaded the monster mouth theme. I put that as my theme and now I can't go into settings to change it. I've  restarted the handset 3 times and it doesn't seem to work

 

HELP 

Retired
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Theme Trouble

Hi Bb_user8520,

 

Welcome to the BlackBerry Support Community.

To resolve this issue, please try to back up your data using the BlackBerry® Desktop Software and perform a clean reload of your BlackBerry® Device Software. For further instructions, please see the following KB articles.

For Windows®: "How to perform a clean reload of the BlackBerry Device Software for Windows" http://bbry.lv/GI9beY
For Mac: "Perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software on a Mac computer" http://bbry.lv/J0UN1U

Hope this helps.


-FS


 


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