10-30-2012 09:25 PM
I have the blackberry curve 8520, I've had it for almost a year now and I recently downloaded the monster mouth theme. I put that as my theme and now I can't go into settings to change it. I've restarted the handset 3 times and it doesn't seem to work
11-02-2012 06:30 PM
Welcome to the BlackBerry Support Community.
To resolve this issue, please try to back up your data using the BlackBerry® Desktop Software and perform a clean reload of your BlackBerry® Device Software. For further instructions, please see the following KB articles.
For Windows®: "How to perform a clean reload of the BlackBerry Device Software for Windows" http://bbry.lv/GI9beY
For Mac: "Perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software on a Mac computer" http://bbry.lv/J0UN1U
Hope this helps.
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Click Solution? for posts that have solved your issue(s)!