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Contributor
Posts: 24
Registered: ‎09-12-2008
My Device: Not Specified

This is driving me crazy, empty addresses

Please help!, sometimes, when i get an email and reply to it, it is marked with an X, when i click on "show address" it is empty, there is no email address. When i go to the address book to make sure i do have an address for this person then the contact is empty too, only the name is displayed.

Any ideas of what can be done about this?

Posts: 95,110
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: This is driving me crazy, empty addresses

I have never heard of a BB deleting just an address here or there.

 

Is there anything else you have have noticed odd?



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Contributor
Posts: 24
Registered: ‎09-12-2008
My Device: Not Specified

Re: This is driving me crazy, empty addresses

This is really strange, it shows the address or contact empty but then if you restart the device then you are able to see the address again.
Posts: 95,110
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: This is driving me crazy, empty addresses

eh, a battery pull reset solves 95% of small glitches for a BB.

 

Good luck.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 24
Registered: ‎09-12-2008
My Device: Not Specified

Re: This is driving me crazy, empty addresses

The problem is that when i take the battery out then all of my BB contacts go to a "pending pin update" status.