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BlackBerry® OS Smartphones

Guru III
Posts: 32,244
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

This is the best fix for your device!

[ Edited ]

Giving us more details when posting a question please. Smiley Surprised


Device info


Your carrier:

Model info and OS version (Go to Settings, then Options, then about):

Add above to you profile if you dont wat to type it in all the time.


Apps and free space

File free before and after a battery remove/replace. (Go to Settings, then Options, then status):

Did a battery pull fix your issue?

Apps installed and their version if possible.   (Go to Settings, then Options, then applications):

BT device model/version (you will have to look at the BT device):


When writing your question

Any other details that would help us out with your issue:

Good description of what is really wrong and how to reproduce if possible. Details of what you did before:


What is worth a thousand words

Pictures of your issue if possible:

Screen capture if possible with this:


Capture It Version 1.4 Free BlackBerry Screen Capture!

Download OTA: http://m.thetechmogul.com





With out this info, we are just going to ask you for it and delay your response.Smiley Sad


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Click here to Backup the data on your BlackBerry Device! It's important, and FREE!

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