Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Highlighted
New Member
Posts: 1
Registered: ‎10-14-2012
My Device: 9300 Curve
My Carrier: Movistar

To remove encryption from the files in the memory card

Hello,

Yesterda I checked the opcion of encryption on my BB. Today I had problems when synchronizing the data between the PC and the BB, all my data was deleted from the phone (not from the memory card) and I now I have deactivated the encryption check on the BB settings.

The problem is that when I start my BB the BB asks me for the encryption key which was used to encrypt the data in the memory card, and therefore I want to get removed from the need of this encryption key, therefore I need to desencrypt all the files from the memory card.

 

how can I do this?

 

Thanks in advance,

 

Monica