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New Contributor
Posts: 3
Registered: ‎07-09-2008
My Device: Not Specified
Accepted Solution

Tools CD for Blackberry 8330

I received a Blackberry Curve 8330 from Sprint. The CD "Blackberry User Tools" is unreadable. I contacted Sprint and they sent me to the local Sprint store for a replacement. The clerk told me that he could not replace it that  I would have to go to a "Sprint Corporate store". The closest one to me is more than 100 miles away. I asked Sprint.com to simply mail one to me. They informed me that they could not do that.  How can I get this CD replaced?
Forums Advisor II
Posts: 974
Registered: ‎04-01-2008
My Device: T-Mobile 8100

Re: Tools CD for Blackberry 8330

There is really only two things on that CD you could need. Both can be downloaded from the web.

 

BlackBerry Desktop Manager

Sprint SmartView (tethering software)

New Contributor
Posts: 3
Registered: ‎07-09-2008
My Device: Not Specified

Re: Tools CD for Blackberry 8330

I tried to download the Blackberry Desktop Manager, but there is no reference to the 8330. 
Forums Advisor II
Posts: 974
Registered: ‎04-01-2008
My Device: T-Mobile 8100

Re: Tools CD for Blackberry 8330

BDM is device agnostic. It works for all devices. What exactly are you needing to do? You may not even need the software.
New Contributor
Posts: 3
Registered: ‎07-09-2008
My Device: Not Specified

Re: Tools CD for Blackberry 8330

Sprint has agreed to replace the CD, only they want to replace the phone as well. Well it is worth a try. Thanks for the interest n my problem