Thank you for visiting the BlackBerry Support Community Forums.
BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)
BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.
"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."
- Kevin Michaluk, Founder, CrackBerry.com
Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.
07-28-2012 09:24 AM
Please elaborate on what you mean by "not let me send out friend requests".
07-28-2012 12:31 PM
Unfortunately with BBM, there usually isn't one issue you can correct instantly to solve the problem; it could be a problem with your BBM itself, it could be that your BIS is not configured properly, your carrier could be having issues with its network, etc.
All I can do is give you some generic answers in hopes that one of them will correct the issue. The first thing to do is to make sure your BIS is set up properly. Send yourself an email to an address you have set up on your phone. If that goes through without incident, we can move on to step 2.
Next, I recommend uninstalling your BBM and reinstalling it. To do this, on your homescreen go to Options>Applications or Options>Device>Application Management, depending on which OS your phone is running. Find it in the list, highlight it with your cursor, press the menu key and select Delete. Reboot your phone then reinstall it. You can do this through BlackBerry Desktop Software, through App World or from your phone's browser at www.blackberry.com/messenger . Once it's been reinstalled, try sending BBM requests again.
I hope that helps you. Please post back with your results.