07-28-2012 09:24 AM
Please elaborate on what you mean by "not let me send out friend requests".
07-28-2012 12:31 PM
Unfortunately with BBM, there usually isn't one issue you can correct instantly to solve the problem; it could be a problem with your BBM itself, it could be that your BIS is not configured properly, your carrier could be having issues with its network, etc.
All I can do is give you some generic answers in hopes that one of them will correct the issue. The first thing to do is to make sure your BIS is set up properly. Send yourself an email to an address you have set up on your phone. If that goes through without incident, we can move on to step 2.
Next, I recommend uninstalling your BBM and reinstalling it. To do this, on your homescreen go to Options>Applications or Options>Device>Application Management, depending on which OS your phone is running. Find it in the list, highlight it with your cursor, press the menu key and select Delete. Reboot your phone then reinstall it. You can do this through BlackBerry Desktop Software, through App World or from your phone's browser at www.blackberry.com/messenger . Once it's been reinstalled, try sending BBM requests again.
I hope that helps you. Please post back with your results.