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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎05-26-2011
My Device: Torch 9800
My Carrier: Vodafone

Torch 9800 Bluetooth pairs to everything except Blackberry desktop software

I've got the 6.0 bundle 2475 desktop software.


My Blackberry Torch is paired to my new HP G72 laptop, running Windows 7 64, via bluetooth. To test that it is actually functional I've backed up my BB from Windows, and seen the file transferred via bluetooth.


When I try to set the Desktop software option to use bluetooth to synch I get a message that: "Your computer does not have the necessary support for bluetooth functionality". 


So, whilst I can connect my BB to any and every other device and software I try (so far) I cannot connect it to the BB Desktop software.


Can anyone help please?