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New Member
Posts: 1
Registered: ‎05-09-2011
My Device: Torch 9800
My Carrier: Smartone

Re: Torch 9800 Camera Issue.. RIM please help!!!

Had no problem with camera since we bought it last Nov. Just happened last Saturday 7 May 2011. Whenever I choose camera, it shows blank screen. Camera button become grey and couldn't be chosen. Error message "Could not start the camera. Close other applications and try opening the camera again". I did close all opened application and made no different. Also try to do what suggested in this forum with no result.

Please help if anyone have solve this problem.

New Member
Posts: 1
Registered: ‎05-16-2011
My Device: Torch 9800
My Carrier: AT&T

Re: Torch 9800 Camera Issue.. RIM please help!!!

My camera worked perfectly until I upgraded my OS from bundle 695 to 2342. Now it's intermittent. Similar to others, the video camera works fine. From the video camera screen, if I select camera from the menu, it always works. Eager to see a fix.
New Contributor
Posts: 9
Registered: ‎06-02-2011
My Device: Torch
My Carrier: Vodafone

Re: Torch 9800 Camera Issue.. RIM please help!!!

I have a similar problem. When I press the button to take a shot the picture hangs, then about 5 seconds later the shutter sounds goes, then the camera mode freezes up. PLEASE RIM, sort this one out!

New Contributor
Posts: 9
Registered: ‎06-02-2011
My Device: Torch
My Carrier: Vodafone

Re: Torch 9800 Camera Issue.. RIM please help!!!

I have just updtaed the OS from 6.0.0.246 to 6.0.0.546 ("bundle 2475") and things seem to be working now.

Contributor
Posts: 11
Registered: ‎11-17-2010
My Device: Not Specified

Re: Torch 9800 Camera Issue.. RIM please help!!!

Hi, chickendhead, could you tell me where can I download this Update 6.0.0.546?
Highlighted
Forums Veteran I
Posts: 2,090
Registered: ‎11-09-2010
My Device: BlackBerry 9900
My Carrier: AT&T

Re: Torch 9800 Camera Issue.. RIM please help!!!


jtibu wrote:
Hi, chickendhead, could you tell me where can I download this Update 6.0.0.546?

You can download the OS here:  http://www.vodafone.de/business/blackberry-support/blackberry-torch-9800_158961.html

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New Contributor
Posts: 9
Registered: ‎06-02-2011
My Device: Torch
My Carrier: Vodafone

Re: Torch 9800 Camera Issue.. RIM please help!!!

I upgraded via the BB desktop software. Plugged in and it told me an update was available
New Member
Posts: 1
Registered: ‎10-26-2011
My Device: Blackberry torch 9800
My Carrier: student

Re: Torch 9800 Camera Issue.. RIM please help!!!

my torch's zoom camera does'nt work 

anybody can fix that ?