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New Member
Posts: 2
Registered: ‎01-14-2011
My Device: Torch 9800
My Carrier: T-Mobile Germany

Torch 9800 - RECEIVING FILES VIA BLUETOOTH - User Guide instruction does not work

I have a BB Torch German menu from German provider T-Mobile.

 

Following the Bluetooth Guidelines I can send a media file through Bluetooth.

 

However following that help file:

http://docs.blackberry.com/en/smartphone_users/deliverables/18577/Receive_media_file_using_Bluetooth...

 

does not work - i do not have a menu item that reads "receive using bluetooth" or anyhting equivalent. Neither by entering the BB-Options on a file nor on the media icon nor on the Video folder icon or where am I supposed to find that?

 

I have read lots of forum entries elsewhere that there seems to be a glitch.

 

I simply want to transfer files from my paired Win XP laptop to my BB Torch via Bluetooth. ANY IDEAS?

 

Very much appreciated.

 

Max

Hall of Famer III
Posts: 57,207
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Torch 9800 - RECEIVING FILES VIA BLUETOOTH - User Guide instruction does not work

 

Hi and Welcome to the Forums!

 

See this KB:

  • KB05409 Transfer a file using Bluetooth technology between two BlackBerry smartphones

 

The BB 6 section applies to you...there is no "Receive Using BT" step to take.

 

Good luck and let us know!

 



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New Member
Posts: 2
Registered: ‎01-14-2011
My Device: Torch 9800
My Carrier: T-Mobile Germany

Re: Torch 9800 - RECEIVING FILES VIA BLUETOOTH - User Guide instruction does not work

Thanks for your thoughts

But I want to send from a Win XP laptop not from another BB

And in WIN XP it tells me the BB does not support file transfer

Any other ideas?

Max


PS: if the manual i linked to is wrong why dont they update it ??? RIM wake up!!!