06-02-2014 05:54 AM - edited 06-02-2014 05:56 AM
is anybody able to give me the adress of a shop or company they're able to set up my BB Enterprise Model to a regular one, so that I can use all functionalities? The installed IT policies will make it use only as a cellphone, internet access and creating email accounts is denied. The required Enterprise Server at my company isn't aviable anymore.
Best regards from Germany
06-02-2014 06:49 AM
Normally a device security wipe will delete the IT policy. To do this, on your homescreen follow Options>Device>Security>Security Wipe or Options>Security>Security Wipe depending on which OS your phone is running.
Let us know if that helps you.
06-05-2014 12:31 AM
Actually, no...an on-device WIPE does not clear an IT Policy. Rather, the only method is ResetToFactory:
When doing this, one must also be careful regarding backup/restore. One must not do a full backup/restore, but rather only a selective one, specifically avoiding any databases that have anything to to with Enterprise, IT Policy, or anything similar. If those are backed up/restored, then the offending IT Policy will be dutifully returned to the device, returning one right back to the place they started.