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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎12-17-2011
My Device: Blackberry Torch 9800
My Carrier: Tesco Mobile

Torch 9800 WiFi!!! HELP!

I have recently bought a blackberry torch 9800, everything works fine on the phone and i can get a signal to connect to gprs. However, i continued through the setup and was unable to conncet to wifi. I have tried to complete the wifi setup and when i press the button to turn the wifi on, i get a message saying 'Wifi radio is off' then 'Unable to connect to wifi',

i have tried taking the battery out for a hard reset, but it doesnt seem to change.

Any help would be appreciated!