09-23-2012 01:58 PM
After recent OS upgrade to current OS v22.214.171.1240 my browser email such as hotmail won't spawn links embedded in an email. The link is hot and can be clicked and open but does not do it automatically as it did on former OS versions. Now here is the interesting part. If I turn off phone antennae and go WiFi, it works perfectly. I prefer to read browser email as such and not deliver it to my BB inbox. Please help.
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11-15-2012 05:53 PM
Hi and Welcome to the Community!!
Hopefully you have already resolved this...but just in case...
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Delete and Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your BIS configuration for the affected email accounts. Otherwise, you may want to consider a clean OS reload...something could have gone wrong during the upgrade you performed.
11-15-2012 06:42 PM
Thanks for the reply.
Oddly enough, I resolved it by accident
Hotmail changed their link, and it was taking me to a place I did not want to go.
I deleted my shortcut and re saved hotmail.com and that was the magic.
Thanks for the response.
11-15-2012 06:43 PM