I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
03-09-2011 12:11 PM
Try a Battery pull please, with the BlackBerry device powered ON, remove the battery 15 seconds and then reinsert the battery to reboot device. This will clear all cache liek rebooting a PC. Then try again and see if your problem persists.
You could have a hardware issue if this does not fix it. in tha case call place of purchase.
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V
03-18-2011 04:24 PM
If you have upgraded to OS 6 448 then you should have a bit more volume.
I used to have my phone on 10 before the upgrade.
Now after 448 I notice that I only have it at 6 or 7 and its plenty loud.
Give it a try if you haven't already.
03-21-2011 06:00 AM
Thanks for the replies.
i have tried the baterry pull and no luck. I looked to update the firmware but I am on SFR in France and the lastest firmware on for them is 246. Guess I will have to wait a little longer.