10-05-2012 02:50 PM
Before any one says it I have looked through the forum for anything relevant but to no avail as of yet so im starting this thread.
A friend of mine has passed me her Torch 9800 which she with her limited technological knowledge diagnosed as "dead". However the red light still comes on which to me is a sign of life.
Here's the symptoms.
I insert the batter and after 3 seconds the red light comes on, after 15 seconds the red light turns off and nothing else. (no screen activity during this time)
If i then insert the usb cable connected to the computer the red light comes on again for 15 seconds, turns off for about 15 seconds and then on again for 15 seconds and so on. (Device not detected by the computer even with BBSAK)
The device is unlocked and used on the french carrier orange.
For any further information please dont hesistate to ask.
10-05-2012 02:58 PM
10-06-2012 05:15 AM
Can you inform how did this situation arise. I mean during usage, suddenly the phone went off or it was dropped / or physically mishandeled somewhere?.
If it was working earlier, then you can download the desktop manager for blackberry. You also need to download the device software . Then you can search the fourm for how to reinstall the Blackberry OS ( device Software).
I have reinstalled and also updated the software of my BB torch 9800 ( in India) without any problem.
10-06-2012 06:27 AM
My friend informed me that they left their phone at home one day and then when she came back at the end of the day it was turned off with the red led. She tried charging but it never came back on.
I have tried reinstalling the new OS, but it gets stuck at connecting to JVM.
10-06-2012 06:56 AM
10-06-2012 11:01 AM
10-06-2012 11:50 AM
10-06-2012 11:55 AM