04-17-2013 11:45 AM - edited 04-17-2013 12:57 PM
One of my clients created a word document on his Torch 9800, and it is showing code in place of bold, italics, color, etc. When he sends it to his coworkers , also using Torch 9800s, they are seeing it correctly without the code. Any thoughts?
Edit: This is happening for all word documents that he is opening, not just the one he created.