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New Contributor
Posts: 4
Registered: ‎06-11-2011
My Device: Torch
My Carrier: At&t

Re: Torch 9800 stuck on loading screen - PLEASE HELP!

well actually, it detects my blackberry but it keeps initializing and never fully loads
Contributor
Posts: 20
Registered: ‎11-05-2010
My Device: Torch 9800

Re: Torch 9800 stuck on loading screen - PLEASE HELP!

see if this helps. Remove the battery and start Applications Loader. When you are at the connection screen, insert the battery.  

New Contributor
Posts: 4
Registered: ‎06-11-2011
My Device: Torch
My Carrier: At&t

Re: Torch 9800 stuck on loading screen - PLEASE HELP!

alright, it worked. but when the application loader is updating my device do I need to reboot my phone while its doing it because the overall progress has not gone up. Also, is my interenet supposed to be off the entire time this is going on?
Contributor
Posts: 20
Registered: ‎11-05-2010
My Device: Torch 9800

Re: Torch 9800 stuck on loading screen - PLEASE HELP!

no you dont need to reboot your phone. If you downloaded the update, you dont need internet and it shouldnt last more than 1 hour to completely update your device.

New Contributor
Posts: 5
Registered: ‎09-08-2011
My Device: Torch 9800
My Carrier: att

Re: Torch 9800 stuck on loading screen - PLEASE HELP!

My Torch is password protected and the Loader freezes at the password prompt. Is there anything else that I can do?
Contributor
Posts: 20
Registered: ‎11-05-2010
My Device: Torch 9800

Re: Torch 9800 stuck on loading screen - PLEASE HELP!

are you trying to update or trying to fix a nonworking torch, if its working disable the password, 

 

worst case scenario

download  BBSAK v1.9.11

 

and put your password and completely delete and install Os with it

New Contributor
Posts: 5
Registered: ‎09-08-2011
My Device: Torch 9800
My Carrier: att

Re: Torch 9800 stuck on loading screen - PLEASE HELP!

[ Edited ]

I was attempting to fix a nonworking torch. I experienced the same issues as "crambdf".

 

And things are getting more interesting...I downloaded BBSAK and ran it.  BBSAK is not recognizing the Torch.  Thoughts?

Contributor
Posts: 20
Registered: ‎11-05-2010
My Device: Torch 9800

Re: Torch 9800 stuck on loading screen - PLEASE HELP!

did u tried entering password on bb desktop manager first

New Contributor
Posts: 5
Registered: ‎09-08-2011
My Device: Torch 9800
My Carrier: att

Re: Torch 9800 stuck on loading screen - PLEASE HELP!

Torch is not being recognized by any software
New Contributor
Posts: 5
Registered: ‎09-08-2011
My Device: Torch 9800
My Carrier: att

Re: Torch 9800 stuck on loading screen - PLEASE HELP!

It is initially recognized by the computer but does nothing after the connection. The Torch keeps trying to reboot but it get 75% through and restarts which is when the computer recognizes the Torch.