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Posts: 1
Registered: ‎01-31-2012
My Device: Torch 9800
My Carrier: Asda Mobile

Torch 9800 wifi connection problem

Hi


I'm having major problems getting my Torch 9800 to connect to my home broadband via wifi.

 

Although I can get a powerful signal and connect without any problems in terms of the signal icon appearing on screen once connected, when I try to open BB apps world or go on the browser, it says I need to connect to wifi.

 

I've tried uninstalling these apps and reinstalling them and although BB app world connects, this is only brief and then goes back a step.

 

The only thing I've not done yet, which I will do as a last resort, is to reset the BB Torch completely to its factory settings.

 

Any suggestions before I do this?

Peter T