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New Contributor
Posts: 3
Registered: ‎06-28-2011
My Device: Torch 9800
My Carrier: Vodafone UK

Torch 9800 will not restart after installing BlackBerry Travel app through appWorld

Downloaded and Installed "BlackBerry Travel" app through App World today. Device asked for reboot after installation. Since then it will not restart. Get the BlackBerry screen,  bar at bottom of screen gets about 75% across screen, then screen goes blank and starts again!

Battery if fully charged - what can I do please?

Forums Veteran I
Posts: 2,090
Registered: ‎11-09-2010
My Device: BlackBerry 9900
My Carrier: AT&T

Re: Torch 9800 will not restart after installing BlackBerry Travel app through appWorld

Welcome to the forums!

 

Try removing your battery for a few minutes, then see if it reboots after re-inserting the battery.

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New Contributor
Posts: 3
Registered: ‎06-28-2011
My Device: Torch 9800
My Carrier: Vodafone UK

Re: Torch 9800 will not restart after installing BlackBerry Travel app through appWorld

Boomer56 - thanks for this effort, but it has made no difference whatsoever. The bar goes about 75% across the screen, freezes for about 30 seconds, then clears down and starts the cycle all over again!

App downloaded was BlackBerry Travel from RIM - anyone else know of issues with this app (which BlackBerry are pushing on FaceBook today!!)

New Contributor
Posts: 4
Registered: ‎07-24-2011
My Device: Torch 9800
My Carrier: AT&T

Re: Torch 9800 will not restart after installing BlackBerry Travel app through appWorld

Regular Contributor
Posts: 70
Registered: ‎03-29-2010
My Device: iPhone 4S
My Carrier: Verizon

Re: Torch 9800 will not restart after installing BlackBerry Travel app through appWorld

Is there a place to download the official 9850 OS for Verizon devices, or would I have to download and install a leaked OS?

New Contributor
Posts: 4
Registered: ‎07-24-2011
My Device: Torch 9800
My Carrier: AT&T

Re: Torch 9800 will not restart after installing BlackBerry Travel app through appWorld

Regular Contributor
Posts: 70
Registered: ‎03-29-2010
My Device: iPhone 4S
My Carrier: Verizon

Re: Torch 9800 will not restart after installing BlackBerry Travel app through appWorld

[ Edited ]

Nope, but +1 for the effort. :-) I'm willing to bet it's not possible to download the original OS. I'm nitpicking. Getting a leak and removing the vendor.xml should be good enough, if it ever comes to that. Anyway there will probably be an update from Verizon sooner or later.

 

*edit*  Ooh, look what I found!!  Better late than never.

http://www.vzam.net/blackberry/download.aspx

Guru III
Posts: 32,202
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Torch 9800 will not restart after installing BlackBerry Travel app through appWorld

stop it in safe mode?

 

How to start a BlackBerry smartphone in safe mode

 




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New Member
Posts: 1
Registered: ‎06-10-2012
My Device: 8900
My Carrier: vodafone itay

Re: Torch 9800 will not restart after installing BlackBerry Travel app through appWorld

Hello,

 

this happened exaclty to me.

I had to reflash my BB due to other issues (BBSAK) and when installing BB travel the device continuosly reboots (the progress bar arrives to the end and then it starts again, on a never ending cycle).

To wake up my device I need to wipe it with BBSAK and re-install the OS.

All the other apps that I have installed doesnt' cause any issue to the BB (for instance, Facebook, Linkedin, Google maps).

This is a pity because i really like BB travel, but there is no way to install it on my device without crashing it..

At least for what I tried

 

Do you think I can try something else?

 

I have tried to download it through BB app world and throug the app web site.

Maybe the module it is creating conflict with other ones..my OS is

 

5 bundle 1004

 

Thanks

 

Michele