Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
New Contributor
Posts: 3
Registered: ‎12-22-2011
My Device: BlackBerry Torch 9800
My Carrier: AT&T

Torch 9800 will not send out text messages.

When a text message is trying to be sent out a response of "network out of order" is displayed. Any help would be appreciated.

Elite II
Posts: 8,981
Registered: ‎01-05-2009
My Device: BlackBerry PRIV
My Carrier: Rogers

Re: Torch 9800 will not send out text messages.

I've never seen that message before, so I can only advise on what I know.  First, resend the service books to your phone using this article:

 

http://www.blackberry.com/btsc/KB15402

 

Next, do a battery pull.  With your phone powered on, remove your battery then replace it. 

 

 

Let us know if that helps you.  Smiley Happy


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



New Contributor
Posts: 3
Registered: ‎12-22-2011
My Device: BlackBerry Torch 9800
My Carrier: AT&T

Re: Torch 9800 will not send out text messages.

 I had no luck. Do you know if BlackBerry has a support hot line where you can actually talk to somebody from the company?

 

Thanks for the suggestion, my email finally works correctly. Now if I could just send a text message life would be good!

New Member
Posts: 2
Registered: ‎04-05-2012
My Device: Blackery Torch 9800
My Carrier: Cell C data plan

Re: Torch 9800 will not send out text messages.

Dude email how you resolved it Im experiencing same problem, PLEASE.
Highlighted
New Contributor
Posts: 3
Registered: ‎12-22-2011
My Device: BlackBerry Torch 9800
My Carrier: AT&T

Re: Torch 9800 will not send out text messages.

I followed the instructions in the link I am sending you.

 

http://www.blackberry.com/btsc/KB15402

 

Hope this helps, it fixed my email problems.

New Member
Posts: 1
Registered: ‎05-01-2013
My Device: Torch 9800
My Carrier: 9893559221

Re: Torch 9800 will not send out text messages.

When a text message is trying to be sent out a response of "network out of order" is displayed. Any help would be appreciated.