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BlackBerry® OS Smartphones

New Contributor
Posts: 4
Registered: ‎11-28-2012
My Device: Torch 9810
My Carrier: AT & T

Re: Torch 9800 won't connect to Desktop Software


Thanks for the reply...


Am using the latest version... have uninstalled it and reinstalled from website download yesterday.


Yes, had the battery out yesterday too.

Posts: 10
Registered: ‎06-08-2009
My Device: Not Specified

Re: Torch 9800 won't connect to Desktop Software

I've got a Torch 9810 which I've successfully connected in the past, and am using a Blackberry cord.  I can connect as a drive (to download my photos, etc.) but it won't connect to back up.  I also tried an old 9810 which also used to connect; no dice.  I recently had my computer disinfected - could some setup have been changed?