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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎04-10-2013
My Device: Torch 9810
My Carrier: Blackberry
Accepted Solution

Torch 9810 Automatically Rebooting/Power off Problem.

[ Edited ]

Hi, i took my BB Torch 9810 just 1 1/2 moth back, from last few days my pnone is automatically rebooting or power off. why? is thr any setting prblem? or technical issue? PLease Help ASAP :-)

Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Torch 9810 Automatically Rebooting/Power off Problem.

Hello uday808,

Welcome to the BlackBerry Support Community.


To address the rebooting issue you are experiencing on your BlackBerry Torch 9800, please backup and perform a reload or upgrade your BlackBerry Device Software. For more information on this procedure see the following article:

How to update or reinstall BlackBerry Device Software using BlackBerry Desktop Software:

In the case that this process fails to resolve the issue, please contact your point of sale for options.

Thank you.



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