11-15-2013 07:52 PM
I just bought a new 9810. I transferred my data via the device switch and the media card. Now I want to add my personal email account.
In the set up menu, I move the cursor to email accounts, it highlights the icon but it will not open. (All other set up functions work. )
11-15-2013 08:20 PM
Hi and Welcome to the Community!
first try those steps in the same sequence :
1- Register your Handheld .
2- Resend your Service Book
3- Then perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back
After reboot , On your device go to Setup > Email account > try to setup your email account and check if you recieve the same error . If you still recieve the same error then use your BlackBerry browser and browse to www.blackberry.com/integrate to add / edit any of your email account .
VIA | prince2012