11-14-2012 10:59 PM
I need help urgently! When I go to App World to install app, when Verify Blackberry ID, it give me 'Unable to login to your Blackberry ID Account'. I had tried to reset my password and it was successful. I can login to my Blackberry ID on my PC browser.
Can anyone help?
11-15-2012 05:21 AM
Welcome to BlackBerry Support Community Forums
Please go through this Article of Knowledge Base and follow those suggestion to resolve your problem :
KB28212 "Unable to login to your BlackBerry ID account" or "Unable to update your BlackBerry ID account information" error occurs on a BlackBerry smartphone running BlackBerry 7.
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