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New Contributor
Posts: 4
Registered: ‎11-04-2011
My Device: Torch 9810
My Carrier: Vodafone

Torch 9810 bluetooth doesn't work with BMW car

Hi,

There seems to be plenty of discussion about the 9900 not working with bluetooth on BMW cars but is anybody else having problems with a Torch 9810?

 

My phone won't connect automatically - or rather it claims to connect on the iDrive screen, but doesn't work/ I have to disconnect and then reconnect again. That is on a good day. Every couple of days, it fails repeatedly and I have to delete the connection in the phone (the car won't let me) and pair again. Sometimes this takes a while. 

 

I am running version 7.0.0 Bundle 1465 which appears to be the latest software. My car is a 2005 BMW 6 series and it works fine with my wife's older Blackberry (a Curve I think) and my old Torch 9800. 

 

Is anybody at Blackberry trying to fix this? 

 

Paul

 

 

 

 

Contributor
Posts: 30
Registered: ‎11-02-2010
My Device: Bold 9900 & PlayBook

Re: Torch 9810 bluetooth doesn't work with BMW car

Well, I had the same problem with the 9900 and an Audi A4 (2009), but the problem was only with this car, because I could connect with a different car (Audi Q7). I just delete paired devices, and make the connection manually, and that's it! my bluetooth connection works perfectly.
New Member
Posts: 5
Registered: ‎11-05-2011
My Device: Tourch 9810
My Carrier: O2

Re: Torch 9810 bluetooth doesn't work with BMW car

Yep I have a BMW 330d 2011 and my torch 9810 doesn't work with my car either! But my torch 9800 worked fine and as I travel a lot I'm just going to send it back as I can't be arsed to wait for blackberry to fix it! If its anything like the server issues of last month you could be waiting a while!!!! Looks like I'm going to bite the bullet and get a poxy iPhone :-( not happy!!! 

New Member
Posts: 2
Registered: ‎11-07-2011
My Device: 9810
My Carrier: o2

Re: Torch 9810 bluetooth doesn't work with BMW car

We fixed this problem today, it was a blank contact (or a contact with strange characters) which made it lock up when it synced the phonebook

New Member
Posts: 1
Registered: ‎11-12-2011
My Device: Torch 9810
My Carrier: T-Mobil

Re: Torch 9810 bluetooth doesn't work with BMW car

Please  provide me with more detailed informations about solving the problem, because my Torch 9810 ist not running anymore with my BMW 5 series (2011) in bluetooth connection.

New Member
Posts: 1
Registered: ‎11-22-2011
My Device: bold 9000
My Carrier: O2

Re: Torch 9810 bluetooth doesn't work with BMW car

And when you say it now works, does it include the email synchronisation, that is can you read your emails through the iDrive?

tx.

New Contributor
Posts: 4
Registered: ‎01-06-2012
My Device: Torch 9810
My Carrier: AT&T

Re: Torch 9810 bluetooth doesn't work with BMW car

I was having all kinds of problems with my Torch 9810 and 2011 BMW 535. The freezing and dropping got to the point that I finally had to un-pair it.

 

AT&T finally released on OS update to  7.0.0.583 (bundle 2404) that resolved the issues. Works like a charm now. 

New Contributor
Posts: 5
Registered: ‎01-08-2012
My Device: TOrch 9810
My Carrier: AT&T

Re: Torch 9810 bluetooth doesn't work with BMW car

I am incredibly frustrated with the 9810; primarily (but not soley) regarding the bluetooth connectivity. My old Torch worked fine with my BMW 335 bluetooth system. However, like others, with the 9810 it loses connectivity after a few minutes and then hangs up my phone to the point I either have to take the battery out and let it do the reboot/reload etc etc) or just let it wait 15 mintes or so. I have loaded the latest software 7.0 bundle 2404 (v7.0.0.583 platform 5.0.0.0.736) but it does not help.

 

Seems like a number of others have very similar symptoms ...

 

FOr this (and a few other) reasons I suspect this will be my last BB purchase after 10+ years ..

New Member
Posts: 5
Registered: ‎11-05-2011
My Device: Tourch 9810
My Carrier: O2

Re: Torch 9810 bluetooth doesn't work with BMW car

Hi all the new software for the BB 9810 fixed all my issues
New Contributor
Posts: 5
Registered: ‎01-08-2012
My Device: TOrch 9810
My Carrier: AT&T

Re: Torch 9810 bluetooth doesn't work with BMW car

Is the software version any different frmo what I tried (7.0 bundle 2404 (v7.0.0.583 platform 5.0.0.0.736) ?

Thanks