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New Contributor
Posts: 2
Registered: ‎01-08-2012
My Device: Torch 9810
My Carrier: VODA
Accepted Solution

Torch 9810 over-heating

I bought a Torch 9810 last week and the problem is it is overheating. I charged it for the first time and only started using it once the battery was fully charged. At first everything was normal until I started using it, it started getting warm at the back, the bottom part below the battery. The longer I continued using the hotter it got. Once it is hot hot it stops reading the Sd card, it gives the Fatal error message. The following day I took it back and was swopped with another new phone, same model, and I am still experiencing the same problem. I used the Curve for two years and never experienced any issues. Is there anyone who experienced this and how was it resolved?

Regular Contributor
Posts: 58
Registered: ‎10-09-2011
My Device: Blackberry Torch 9810 and Blackberry Curve 9320
My Carrier: DU

Re: Torch 9810 over-heating

Try a battery pull for 15-30 seconds. i.e Pull the battery and reinsert it after 15-30 seconds.


It can be since you bought it brand new, so using heavily the first week might casue this problem. Mine gets heated if I run many applications in the background. Try to close the application properly (on the application page, Click the Menu key --> Close or Exit)


Hope this will help 



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New Contributor
Posts: 2
Registered: ‎01-08-2012
My Device: Torch 9810
My Carrier: VODA

Re: Torch 9810 over-heating

I have tried the pulling the battery couple of times already, and went through all the apps to make sure they were closed, and it did not help. at first i also thought it was because i was upgrading lot of apps it came with, but now it also happens just browsing or chatting on BBM for about 4 minutes or more.

Guru III
Posts: 32,145
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

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Re: Torch 9810 over-heating

 On device go to Options, Device, Application Management is a great way to see what your apps are doing with your CPU usage on #Torch. Just slide top bar to CPU and see what is going on. Also touch the CPU menu to see other time variables. I found out that an app was eating away CPU cycles on mine


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New Contributor
Posts: 4
Registered: ‎02-29-2012
My Device: torch 9810
My Carrier: Q-Tel

Re: Torch 9810 over-heating

can i control the runing apps from this application managment thing, like can i shut down an app from it