01-09-2012 02:12 AM
I bought a Torch 9810 last week and the problem is it is overheating. I charged it for the first time and only started using it once the battery was fully charged. At first everything was normal until I started using it, it started getting warm at the back, the bottom part below the battery. The longer I continued using the hotter it got. Once it is hot hot it stops reading the Sd card, it gives the Fatal error message. The following day I took it back and was swopped with another new phone, same model, and I am still experiencing the same problem. I used the Curve for two years and never experienced any issues. Is there anyone who experienced this and how was it resolved?
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01-09-2012 02:43 AM
Try a battery pull for 15-30 seconds. i.e Pull the battery and reinsert it after 15-30 seconds.
It can be since you bought it brand new, so using heavily the first week might casue this problem. Mine gets heated if I run many applications in the background. Try to close the application properly (on the application page, Click the Menu key --> Close or Exit)
Hope this will help
01-09-2012 04:56 AM
I have tried the pulling the battery couple of times already, and went through all the apps to make sure they were closed, and it did not help. at first i also thought it was because i was upgrading lot of apps it came with, but now it also happens just browsing or chatting on BBM for about 4 minutes or more.
I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
01-09-2012 11:31 AM
On device go to Options, Device, Application Management is a great way to see what your apps are doing with your CPU usage on #Torch. Just slide top bar to CPU and see what is going on. Also touch the CPU menu to see other time variables. I found out that an app was eating away CPU cycles on mine
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