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New Member
Posts: 1
Registered: ‎01-18-2012
My Device: BlackBerry Device
My Carrier: orange

Torch 9810 wont enter Landscape mode

Good morning.  I just switched from a Storm 2 to the Torch 9810.  My Torch will not enter landscape mode or even move from the portrit mode, so basically the accelerometer seems inop.  I have pulled the battery and it will work for a few hours but then it stops again.  I am trying to avoid pulling the battery every 8 hours.  I have read online that the problem might be related to my transferring some old BB 5 settings to my new phone but dont know how to undo this.  Thanks for any help.

Guru III
Posts: 32,197
Registered: ‎06-25-2008
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I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

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Re: Torch 9810 wont enter Landscape mode

Try a Battery pull please, with the BlackBerry device powered ON, remove the battery 15 seconds and then reinsert the battery to reboot device. This will clear all cache like rebooting a PC. Then try again and see if your problem persists.

What OS are you on? On your device, type in a new message MYVER and a space after to see and report back please.


i experience this once a week or less on OS 7.1 and a battery pull fixes it.


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Posts: 13
Registered: ‎10-27-2011
My Device: Blackberry 9810 OS
My Carrier: MTN Nigeria.

Re: Torch 9810 wont enter Landscape mode

This happened to me too, i Switched from Storm 1 to 9810 and then the virtual Keyboard and Landscape just stopped working whenever i open the physical keyboard and close it back.
I do sense mine is a manufacturer's problem as i have to firmly press around the rim with 2 fingers just below the Call button before the function returns. Quite a number of people have reported this case with no solution. Try that or just return the phone and get a replacement.