10-04-2012 11:44 AM
Hi I have a Torch 9810 and its been fine for about 10 months but just recently I have been unable to scroll down and off the screen either via the touchscreen or touchpad.
I have tried soft resets, hard resets, going back a software version but the problem will not go away.
is this a common fault - a colleage of mine has the same issue?
Is it hardware or software - I need to get this fixed before the warranty is up!
Answers please! Its a real pain - I cant even access tools now!
Solved! Go to Solution.
10-04-2012 04:02 PM
I just had the same problem after using it for 11 months and got a replacement one under warranty. Before I sent back the defective one, for fun, I wiped the device reloaded the 7.1 OS. Everything It worked again.
10-04-2012 04:04 PM