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New Member
Posts: 3
Registered: ‎01-17-2012
My Device: Torch 9850
My Carrier: Verizon Wireless

Torch 9850 Reboots Randomly

My torch 9850 reboots seemingly randomly.  However, It actually seems to reboot during times of inactivity such as just lying on the table.  Any help would be appreciated.

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Torch 9850 Reboots Randomly

One of my blackberries did the same thing.  Nothing fixed it.  battery replacements, software wipes, nothing.  The carrier replaced the device and that resolved the issue.  Give them a call, try to get it replaced or at least looked at.

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New Member
Posts: 3
Registered: ‎01-17-2012
My Device: Torch 9850
My Carrier: Verizon Wireless

Re: Torch 9850 Reboots Randomly

Thanks.  Verizon replaced the phone which showed up today.  Immediately after I activated the phone the SAME problem started.  Verizon is sending yet a third phone... I guess before calling it quits on the torch.  We'll see.

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Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Torch 9850 Reboots Randomly

wow, the same thing happened to me too and they had to replace it.  The third phone worked for me.

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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