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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎08-01-2012
My Device: Torch 9850
My Carrier: Sprint

Torch 9850 - cannot reset Blackberry ID, e-mail no longer valid

The e-mail address associated with my Blackberry ID is no longer valid.  Unfortunately, I cannot login to change the e-mail - I cannot find the password and the reset sends the password to the invalid e-mail address. 


If I establish a new Blackberry ID with a new e-mail address, will i lose the apps I'd purchased and installed through Blackberry World?  What's the best way to correct this situation?

Elite II
Posts: 8,981
Registered: ‎01-05-2009
My Device: BlackBerry PRIV
My Carrier: Rogers

Re: Torch 9850 - cannot reset Blackberry ID, e-mail no longer valid

I believe Sprint can take care of this.  I know they have the ability to associate this with that after changing that and can perform many things that individual users cannot.



It might be worth giving them a buzz.  Smiley Happy

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