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New Contributor
Posts: 7
Registered: ‎06-06-2013
My Device: Torch 9860
My Carrier: Telesur

Torch 9860 - Stuck on Boot (even after BBSAK)

First of all, 

 

Hi Smiley Happy!

 

Now to the issue, 

 

I battery pulled my 3 weeks old Torch 9860. 

And it got stuck at 75% of the boot sequence.

Since this has happened I:

 

 - Left it for a day.

 - Battery pulled thousand times

 - Reloaded the software, Both 7.0 and 7.1 (twice) And BBSAK & Apploader both say it was successful.

 

Now I'm desperately looking for a solution !

 

Thanks in advance. I'm not English native but I'll get everything Smiley Happy

New Contributor
Posts: 7
Registered: ‎06-06-2013
My Device: Torch 9860
My Carrier: Telesur

Re: Torch 9860 - Stuck on Boot (even after BBSAK)

UPDATE __

 

 

I tried the Safe Mode thing again and now I can say It's NUKED.

 

It boots until the point I said earlier but now it goes into a Continious Boot Sequence

 

I saw this could be fixed on Crackberry, by Kevin. So i'm going to take a look there Smiley Happy

New Contributor
Posts: 7
Registered: ‎06-06-2013
My Device: Torch 9860
My Carrier: Telesur

Re: Torch 9860 - Stuck on Boot (even after BBSAK)

The above solution didn't work. Back to the first post Smiley Sad

Forums Advisor I
Posts: 628
Registered: ‎04-29-2010
My Device: Z10-STL100-4
My Carrier: Verizon

Re: Torch 9860 - Stuck on Boot (even after BBSAK)

Go back to your provider assuming you bought it from them? Was this update from them? If not then maybe you didn't remove the Vendor from the update before installing???

THE BITTERNESS OF POOR QUALITY, LINGERS LONG AFTER THE CHEAPNESS OF PRICE, IS SOON FORGOTTEN.
New Contributor
Posts: 7
Registered: ‎06-06-2013
My Device: Torch 9860
My Carrier: Telesur

Re: Torch 9860 - Stuck on Boot (even after BBSAK)

These were Vodafone DE and Telus updates. Local providers don't provide updates. Both had their Vendor.xml removed. And since the local providers don't sell the 9860. I bought it online

Forums Advisor I
Posts: 628
Registered: ‎04-29-2010
My Device: Z10-STL100-4
My Carrier: Verizon

Re: Torch 9860 - Stuck on Boot (even after BBSAK)

Wow you may have a problem. I ran into a similar problem 1 month after the BB warranty expired. Mine turned out to be a broken RAM according to BB Tech Phone support.  VZW was nice enough to give me a refurbished replacement model with a 90 day warranty. Now I'm almost at the end of my 2 yr contract and no problems. I would see what warranty you got from the online store? Try and replace it or get you money back.

THE BITTERNESS OF POOR QUALITY, LINGERS LONG AFTER THE CHEAPNESS OF PRICE, IS SOON FORGOTTEN.
New Contributor
Posts: 7
Registered: ‎06-06-2013
My Device: Torch 9860
My Carrier: Telesur

Re: Torch 9860 - Stuck on Boot (even after BBSAK)

Aw **bleep**.. I'm guessing VZW is Verizon ? And I just looked, no warranty what so ever. I'm guessing this is bad ? Smiley Sad
New Contributor
Posts: 7
Registered: ‎06-06-2013
My Device: Torch 9860
My Carrier: Telesur

Re: Torch 9860 - Stuck on Boot (even after BBSAK)

Is this fixable?
New Contributor
Posts: 7
Registered: ‎06-06-2013
My Device: Torch 9860
My Carrier: Telesur

Re: Torch 9860 - Stuck on Boot (even after BBSAK)

Dude I got to be honest. after all the steps I've been through. This is the only thing that helped me:

 

http://forums.crackberry.com/blackberry-torch-9860-9850-f238/wiped-loaded-5times-but-still-freezes-7...

 

Could've helped you too Smiley Happy