11-08-2012 10:25 AM
My Torch will not let me into options. When I click on options it just hangs unless I press the hang-up button.
Each time I reboot it I get an uncaught exception error - No Application.
Its running the latest approved version of the OS from Orange. It also did this with he previous OS bundle so I do not suspect its a patch issue.
11-13-2012 01:40 PM
I would suggest performing a backup of your BlackBerry® smartphone then reloading the software as shown in the article below:
KB11320 - How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...
KB19915 - How to perform a clean reload of BlackBerry smartphone application software using BlackBer...