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BlackBerry® OS Smartphones

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New Contributor
Posts: 9
Registered: ‎09-07-2010
My Device: 9800 Torch
My Carrier: AT&T
Accepted Solution

Torch Called ID

Does anyone knows how to enable the Torch to show the name of the caller if its on your contact list???? (I tough this was a default behaviour on all phones... but the Torch shows the phone number and not the name of the caller if exists on the contact list).

Elite I
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: Torch Called ID

That's the way it should be working. Does this happen when the phone is locked and unlocked, or only when the device is locked with a password?

 

If the latter is the case check under Options | Security | Encryption and see if Contacts is enabled for encryption. If it is turn it off.

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New Contributor
Posts: 9
Registered: ‎09-07-2010
My Device: 9800 Torch
My Carrier: AT&T

Re: Torch Called ID

Thanks for the response.

 

It was enabled so I disable it.  I will wait for some phone calls while the device is locked.