05-29-2013 02:54 AM
My Torch screen wont come on. If I slide it open, the lights behind the keyboard come on, as do the 'phone' lights just below the screen.
If I plug the phone into the wall, a solid green light comes on. If I take the battery out for a few mins then replace it, a red light comes of for a few seconds.
I can connect my phone to a laptop via a USB cable, and windows makes the sounds to suggest a connection. However, I can't see the phone listed as an external drive.
I was hoping it's just a dead battery, but as the lights come on it seems it could be something more serious.
Does anyone have a suggestion as to what I can try? I don't want to send much on having it repaired, as I can upgrade to a new phone in 5 weeks.
Not sure what extra details I can provide, but the service provider is O2 and the phone is almost 2 years old.
Thank you for any help.
05-29-2013 12:28 PM
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!
05-31-2013 09:30 AM - edited 05-31-2013 09:43 AM
I was just about totry the above, but decided to try one more time to switch it on, and it worked - sort of.
The screen is a bit blue and the resolution is terrible. It's also just golne black again.
Is it an easy job to fit a new screen?
05-31-2013 09:48 AM