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New Member
Posts: 1
Registered: ‎04-20-2014
My Device: 9860 torch
My Carrier: loop

Torch booting problem

hey,

i have got 9860 for more than a year now. my phone does not boot. its the third time i gave my phone to blackberry srvice center. still the problem is not solved. i am still in warrenty period. i request  them to replace my handset still there is no answer. what should i do.

Hall of Famer III
Posts: 57,527
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Torch booting problem

Hi and Welcome to the Community!

 

You must escalate your request via the Management of the Service Center.

 

Good luck!



Occam's Razor nearly always applies when troubleshooting technology issues!

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