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Posts: 28
Registered: ‎06-15-2011
My Device: Tour 9630
My Carrier: Sprint

Torch froze (giggle), email problems...

Just activated my BB Torch 9850 on the Sprint network two days ago.  Today it decided to stop receiveing or sending emails.  Checked some settings and all seemed well for email so I rebooted.  Yeah emails again, woo-hoo!  Not too long a time afterward, it froze and I had to pull the battery to restart yet again.  So...um, what the hell?!  Thoughts?  Not a good start for my handset, just sayin'.  Any thoughts on what, why, and how I can make it so it dosen't happen again would be appreciated.  Thanks!

Posts: 94,461
Likes: 24,382
Solutions: 6,348
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Torch froze (giggle), email problems...

If I were you, I'd upgrade it to the latest OS Sprint has available, it probably came with 7.0.0.2xx and I believe 7.0.0.374 is the lastest from any carrier. If you need help, please post back.

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