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Visitor
Posts: 1
Registered: ‎03-12-2011
My Device: 9800 tourch
My Carrier: at&t

Torch going crazy.

Hi yall,i have a bb tourch that has decided it has a mind of its own..Smiley Surprised When i make a call or a call comes in, during the call my bb will switch itself to speaker,dial a 3 way call,serf the web .You really never know what it will do,or they a way to stop this ?

Posts: 95,164
Likes: 24,501
Solutions: 6,378
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Torch going crazy.

 

Do a simple reboot on the BlackBerry in this manner:

 

With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescirbed for most gltiches and operating system errors, and you will lose no data on the device doing this.


Please post back if this behavior continues.

 



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