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Visitor
Posts: 1
Registered: ‎08-21-2010
My Device: Torch 9800
My Carrier: At&t

Torch not turning on.

Torch not powering on after turning it off overnight... Anyone have any clue why it wont power up?

Posts: 95,104
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Torch not turning on.

Low battery?

 

Plug it in the charger, remove the battery and let it boot up.



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Trusted Contributor
Posts: 237
Registered: ‎01-16-2010
My Device: Curve 8320
My Carrier: AT&T

Re: Torch not turning on.

Hello there,

 

Just to clarify on what JSanders stated. You can plug the power cable to an outlet and device, removed the battery and wait 5 minutes before replacing the battery back in the device. You should now see the screen come on and the unit will start rebooting.

 

Let us know if this resolves it for you,

Office2Mobile
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Visitor
Posts: 1
Registered: ‎08-22-2010
My Device: BlackBerry Torch 9800
My Carrier: AT&T

Re: Torch not turning on.

I'm having the same problem along with the Track Pad not accepting click inputs. Inputs are only accepted from the Touch Screen?

 

I've removed and left the battery out several times and also left it out for more than 5 minutes.

 

Battery was a 65% when I turned it off last night.

New Contributor
Posts: 3
Registered: ‎10-01-2010
My Device: torch
My Carrier: vodafone

Re: Torch not turning on.

hi

  i seem to be having the same problem tried charging have taken out the battery is there anything else to try like getting a new battery

New Contributor
Posts: 2
Registered: ‎01-11-2011
My Device: 9800

Re: Torch not turning on.

hi JSanders im pretty much having the same problem on my torch not turning on i was using the phone and it had llike 50% of charge and it all of a sudden turned offSmiley Sad and now it wont turn back at all, not even a red light Smiley Frustrated, im really worried and i was windering what could of happened, i already did a baterry pull conected to a wall charge to my computer and still no luck Smiley Sad, do you have any suggestions, please do let me know, thanks in advance

Posts: 95,104
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Torch not turning on.

jaun, welcome.

 

So, after the battery is re-inserted, what do you see..

  • a black screen and nothing more at all?
  • a black screen and flashing red LED at the top right corner?
  • a "no battery" symbol on the screen?


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
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New Member
Posts: 1
Registered: ‎01-11-2011
My Device: Torch 9800
My Carrier: t-mobile

Re: Torch not turning on.

Hello all,

 

I have the same problem:

 

I tried everything so far...

 

I have a black screen (as its turned off) and 2 red blinking lights than 2 ssecs off

 

so blink blink off off blink blink..

 

 

Pls help

 

Cristy

New Contributor
Posts: 2
Registered: ‎01-11-2011
My Device: 9800

Re: Torch not turning on.

yes the first one after i put the battery in nothing happens at all, it just stays like if ive done nothing at all, no light what so ever

New Contributor
Posts: 3
Registered: ‎01-11-2011
My Device: 9800 Torch
My Carrier: True

Re: Torch not turning on.

I had that problem when I bought my Torch. I used it for 3 days, the it wouldn't turn on. I left it for a week or so then put the batter back in and in worked for like 5 minutes and died again.

 

It seems that there is a problem with one of the chips in the phone that has something to do with the power supply that seems to fry quite easily. I've already had to had to have my Torch fixed once, I'm hoping it wont happen again.