06-10-2013 05:55 PM
I recently had an issue with the charging port on my blackberry, and had to have it changed.
About two weeks later, I am getting the "the charging source...cannot charge your blackberry" message when I plug in my wall charger. I suspect there is a problem with the charger itself, because chargers for other devices would charge the phone (initially). Whenever I plug the device into the car charger, it charges immediately with no problems and no delay. If I try to use another charger, sometimes I get an error message, and have to do a battery pull, and plug the charger out several times before it works.
I'll have to take it back to the place I got the charging port changed soon, but I am a little confused. Why will it charge with the car charger, but with no other wall charger?
06-13-2013 02:26 PM
Welcome to the BlackBerry® Support Community Forums.
Its hard to determine the cause without access to the chargers and the BlackBerry smartphone, I would suggest suggest contacting your point of sale for repair options.