08-09-2012 11:54 AM
My touch screen will not light up. However, I can see the keypad lighting up as well as the flashing light. What should I do? Is there any way to fix it? This started a few days ago....but then it appeared to fix itself. But now, the screen will not turn back on.
08-09-2012 04:40 PM
Hi and Welcome to the Community!
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.