09-05-2011 11:26 AM
Last night my phone randomly shut itself off. At first it wouldnt turn back on so I did a battery pull and it turned on. But it was saying that the sim card wasnt registering. So I just shut it off. Now the screen wont turn on. I know the phone still works because the Red Light will blink when I plug it into the charger but still no screen. What the problem and is there a fix?
09-09-2011 08:04 AM
Welcome to the forums.
In this case we can try to reload the software on the BlackBerry smartphone to make sure it is running the latest version and there are no issues with the OS.
Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
Once completed test it and proceed with selective restore, here is how to restore http://bbry.lv/qgQxLo
Let us know how you make out and if you need any other help.