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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎01-31-2012
My Device: Torch 9800
My Carrier: AT&T

Torch screen

Okay so I was having an issue with the screen not working at all last week. I went to get that fixed (they replaced a flex cable?) Anyway, it seemed fine after that except that I have noticed that the screen wont work when the phone is closed. It will not diplay who is calling or who a text is from until I open it. I can see the blackberry uploaing when I reset the phone for a few seconds, and then it goes black and I cant do anything until sliding the phone open... Any ideas about what could be going on? My first thought is that there is something wrong with the way the cable was put in. It works better than ever when it is open, but not when it is closed...

Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Torch screen

Thats correct, take it back to the store so they can re check it.

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