04-30-2012 11:15 PM
my touch pad on my torch scrolls but will not click on anything. is there anything i can do to get it to work? i just had the phone replaced in december and it crashed in april. not happy that it only lasted 4 months.
05-09-2012 02:52 PM
The following article should provide you with more information regarding the issue you are experiencing with your trackpad on your BlackBerry® Torch™ 9800 smartphone:
Trackpad, trackball, or keyboard not working on a BlackBerry Smartphone - http://www.blackberry.com/btsc/KB29640
We hope this helps.
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Click "Accept as a Solution" for posts that have solved your issue(s)!
12-26-2013 10:48 PM
I have had Torch 9800 2 yrs and 11 months. A couple of weeks ago, the track pad stopped working. Read the info here and updated the software (I time I have ever updated the software). Right after the software update, trackpad worked fine. A few days later, it stopped working for about an hour and started working again. A few more days later, it stopped working again. I am reinstalling the software again. Any suggestion? Thanks.