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New Contributor
Posts: 5
Registered: ‎10-29-2010
My Device: Torch 9800
My Carrier: AT&T

Torch won't turn on after battery pull

If I pull the battery , It won't turn back on.  I have to pull the battery twice or thrice to be able to get it to turn back on.

Retired
Posts: 884
Registered: ‎07-26-2010
My Device: 9900
My Carrier: rogers

Re: Torch won't turn on after battery pull

Do you have a blinking red LED indicator? If you plug your BlackBerry into the charger with the battery in does this make a difference?

 

Cheers,

New Contributor
Posts: 5
Registered: ‎10-29-2010
My Device: Torch 9800
My Carrier: AT&T

Re: Torch won't turn on after battery pull

nope theres no light , no sign of life. So I just don't pull the battery.

Retired
Posts: 884
Registered: ‎07-26-2010
My Device: 9900
My Carrier: rogers

Re: Torch won't turn on after battery pull

That's intersting for sure. If you look at the connectors on the back of the device where you battery connects do you see any debris or are they loose? Also is there any debris on the connectors for the battery?

 

Hope this helps.

Highlighted
Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Torch won't turn on after battery pull

remove battery, SIM, SD card and plug in only the power cable, does a RED led show up. If yes then put in battery for 1 hour after LED light up and see if it will boot after with a battery pulll

 

If that does not work it might be time for warranty claim

 




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