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Contributor
Posts: 11
Registered: ‎11-20-2012
My Device: Torch 9810
My Carrier: O2

Touch Screen acting strange

I dropped my Torch 9800 down the toilet over a week ago.  I put it with rice etc straight away, and 3 days later was working perfectly.  In the last couple of days the touch screen isn't working properly, not all the screen reacts to touch.

 

The strange thing is when it is plugged in charging the touch screen works perfectly.

 

Any ideas?

Hall of Famer III
Posts: 57,562
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Touch Screen acting strange

[ Edited ]

Hi and Welcome to the Community!

Please review this FAQ:

Applying power to your BB between it getting wet and doing this process (waiting the maximum time...not the minimum) reduces the chances of success. Further, the only thing predictable about moisture intrusion into a BB (indeed, any electronic device) is that the results will be unpredictable. I've seen some come back up right away and be fine. I've seen others never work at all. I've seen still others run for a bit, and then die later. And every thing in between.

Good luck!



Occam's Razor nearly always applies when troubleshooting technology issues!

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