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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎01-28-2014
My Device: Blackberry Bold, 9900 148
My Carrier: MTN

Touch screen continue to be active

I have a blackberry bold 9900 148.  The touch screen continues to be active when I hold the phone to my ear. This means that as I make calls the screen can transfer the call, put it on hold etc. Why does the touch screen not turn off when held to my ear? How can I resolve this.