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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎12-26-2011
My Device: Tour
My Carrier: Verizon

Tour is completely dead - no red light - nothing!

Hi - please tell me my contacts, which I did not save on my computer (ugh!), are somewhere on the memory chip or something, saved automatically???  I went to the Verizon store and they couldn't get it to turn on either; they said my contacts are lost!  Is that true??  I know people who lost their phones without having backed them up and were able to recover their contacts..........