Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Contributor
Posts: 4
Registered: ‎06-25-2012
My Device: Bold-9780
My Carrier: Smarttone

Track Pad not working on BB 9790

Hi All


I can't scroll downwards using the trackpad on my BB device 9790; Is this a hardware issue! I am in India Chennai so where is the nearest service center where I can visit and get this tested.

Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Track Pad not working on BB 9790

Hello vpkandarpa,


The following article may help regarding the issue you are experiencing with the keyboard on your BlackBerry smartphone:


If this process fails to resolve the issue, please contact your point of sale for options.

Thank you.



Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click "Accept as a Solution" for posts that have solved your issue(s)!