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Visitor
Posts: 1
Registered: ‎03-08-2013
My Device: Curve 9300
My Carrier: Three UK

TrackPad drifting Issue

When scrolling in any direction, or sometimes not at all, the Trackpad had started scrolling down.

It's been doing this for about 3 days now.

I haven't done anything different or installed anything new.

Can somebody help?

The folks at Crackberry are useless.

 

Carrier is Three UK

Model: Blackberry Curve 9300

OS Version 6.0 2534

 

Free Memory 97225316 B

Battery Pull didn't work

Data Backup & OS Re-Install didn't work

Problem Occurs in Safe Mode

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: TrackPad drifting Issue

Hello OptimisticRebel

 

Welcome to BlackBerry Support Forums

 

 

If you already done an OS reload  and have not Installed any third party application then its not a problem with the Device Software , It may be a problem with the Trackpad itself .

 

You can try replacing the trackpad which might fix this issue OR if you wish you can try OS5 on your device to see if it make any changes ,you can try changing the trackpad sensitivity have you tried that.  But if your trackpad is creating issue recently  then it might be an warn up call ,You can visit any repair shop or your service provider to get it replaced, Also refer to this KB :

 

KB29640 : Trackpad ,trackball, or keyboard not working on a BlackBerry Smartphone.

 

Good luck.

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